Mulquatro (“Mulquatro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use our websites, applications, and services (the “Service”), how we use it, and the choices available to you. By using the Service, you agree to the practices described here.
Information We Collect
We collect information you provide when you create an account, purchase a subscription, contact support, or otherwise use the Service. This may include your name, email address, password, organization, billing details, and the content you choose to create or upload, such as maps, notes, files, and comments.
We also collect information automatically, including device and browser type, IP address, approximate location, pages viewed, and usage events. We use this information to keep the Service reliable, secure, and easy to improve.
How We Use the Information We Collect
We use information to provide, maintain, and personalize the Service; authenticate accounts; process subscriptions and payments; provide customer support; communicate about updates and security; understand how people use our products; prevent fraud and abuse; and comply with legal obligations.
How We Share the Information We Collect
We do not sell your personal information. We may share information with service providers that help us operate the Service, including hosting, analytics, email, customer support, and payment providers such as Paddle. These providers may use information only to perform services for us and must protect it appropriately.
We may disclose information when required by law, to protect the rights and safety of Mulquatro or others, to investigate fraud or abuse, or in connection with a merger, acquisition, or sale of assets. We will notify you when legally permitted if your information is transferred in a material corporate transaction.
Users’ Rights With Respect to Their Information
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, object to or restrict certain processing, and withdraw consent. You can update account information in settings or contact us at privacy@mulquatro.com. We may need to verify your identity before completing a request.
How We Protect Children’s Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can take appropriate action.
Security
We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit and access controls. No internet service can be guaranteed completely secure, so please choose a strong password and notify us immediately of unauthorized access.
Processors We Use
Our carefully selected processors may include infrastructure, analytics, email, support, and payment partners. We require appropriate confidentiality and security commitments and only share the information necessary for the services they provide.
Cookies
Mulquatro uses cookies and similar technologies to keep you signed in, remember preferences, understand product usage, and measure the performance of our communications. You can control cookies through your browser settings, although some Service features may not work correctly without essential cookies.
Links to Third-Party Sites
The Service may contain links to websites operated by third parties. Their privacy practices are governed by their own policies, and Mulquatro is not responsible for their content or practices.
Concluding Provisions
We may update this policy from time to time. We will post the revised version here and update the “Last updated” date. If a change materially affects your rights, we will provide additional notice when required. If you have questions, contact us at privacy@mulquatro.com.
Contact Us
Mulquatro Privacy Team
Shandong Jingdong Information Technology Co., Ltd.
privacy@mulquatro.com